Certified in Healthcare Privacy Compliance (CHPC) Practice Exam

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Is an email request from a client sufficient for a staff member to use that communication method if it is secured?

True

The reasoning behind the assertion that an email request from a client is sufficient for a staff member to use that communication method, assuming it is secured, revolves around the principles of consent and information security in healthcare privacy compliance. When a client initiates communication via email, they are expressing their willingness to engage using this method. If the email is secured, it typically means that adequate measures are in place to protect the confidentiality and integrity of the information being transmitted.

In a healthcare context, it is essential to adhere to regulations such as the Health Insurance Portability and Accountability Act (HIPAA), which governs how personal health information (PHI) should be handled and communicated. If the communication channel is deemed secure—meaning it employs appropriate encryption, safeguards, and is compliant with organizational policies—then it allows for effective and legitimate exchanges of information.

Thus, the client's request serves as consent for that mode of communication, assuming that the staff member is also trained and aware of the risks and requirements involved. The emphasis on security highlights that as long as the proper protective measures are in place, the use of email can be an acceptable method for communication in healthcare settings.

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False

Depends on the content

Only if it is encrypted

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